Terms of Service
Effective Date: January 14, 2025
1. Acceptance of Services and Consent for Communications
By using ORAL Dental, PLLC d/b/a ORAL Dental Studio’s services, including subscribing to SMS communications via oral.dental and smileitsoral.com, you consent to our Terms of Service and Privacy Policy and the collection, use, and sharing of your personal information.
2. SMS Consent, Message Frequency, and Data Rates
– Consent: By subscribing, you agree to receive transactional and promotional SMS messages related to appointment reminders, service updates, and limited offers.
– Message Frequency: You can expect to receive up to 5 messages per week.
– Data Rates: Standard message and data rates may apply.
3. Opt-Out Instructions and Processing Time
– Opting Out: To stop receiving messages, reply “STOP” to any message received.
– Processing: Opt-out requests will be honored immediately.
– Assistance: For help with opt-out issues, contact us:
– Phone: 646-681-7006
– Email: info@smileitsoral.com
4. Data Collection and Usage
We collect personal data, including:
– Name, contact details, SMS interaction data, and payment information.
– Used to provide services, manage appointments, and send SMS updates.
Data Sharing: Your information is not sold or shared with third parties for marketing. It may be shared with trusted service providers for operational purposes under strict confidentiality agreements.
5. Data Security
ORAL Dental Studio takes data security seriously. We employ encryption, secure servers, and continuous monitoring to safeguard your data from unauthorized access or misuse.
6. SMS Transmission and Limitations
We are not responsible for SMS delivery delays, non-delivery, or failures due to mobile carriers or third-party platforms.
Disclaimer: By subscribing, you acknowledge that ORAL Dental Studio will not be liable for message delays, failures, or technical disruptions. SMS services are provided as-is without any warranties.
7. Patient Records Management
Patient records are retained for a minimum of six years or until a minor turns 21, per New York State laws.
8. Appointment and Cancellation Policy
– Scheduling: Appointments can be made online, by phone, or in person.
– Cancellations: At least 24 hours’ notice is required for cancellations to avoid fees.
9. Financial Policies
– Payment: Payment is due at the time of service.
– Insurance: We assist with insurance claims, but patients remain responsible for unpaid balances.
10. Limitation of Liability
We disclaim liability for indirect damages, including message delivery failures and third-party service disruptions.
11. Intellectual Property
All content, including logos, text, and media on our websites and communications, is the property of ORAL Dental, PLLC and protected under copyright laws.
12. Changes to This Policy
ORAL Dental Studio may update this policy periodically to reflect changes in practices or legal requirements. When updates are made:
– The “Effective Date” at the top will be revised.
– Major changes will be communicated through email or website notifications.
By continuing to use our services after updates, you acknowledge and accept the revised policy.
13. Compliance with Laws
We comply with HIPAA, 10DLC, and all New York State and New York City laws governing healthcare and data privacy.
14. Contact Information
ORAL Dental, PLLC d/b/a ORAL Dental Studio
131 Essex Street, Floor 2, New York, NY 10011
Phone: 646-681-7006
Website: http://34.225.59.103 | https://smileitsoral.com
Email: info@smileitsoral.com
